Frequently Asked Questions

Gym Forms FAQ's

Gym Forms is an online portal that helps Gyms, Fitness Centres and Personal Trainers to Go Paperless with Online Forms and Bookings.

  • Customise your forms with your own logo and branding
  • Build your own forms
  • Edit our form templates
  • Send forms to your clients to be completed remotely, or complete them face-to-face
  • Add the forms and bookings calendar to your website and social media channels
  • View and manage client bookings
  • Download and export your submitted forms

Going paperless with Gym Forms is one of the best ways to improve your customers’ experience, make life easier for yourself and save some money at the same time.

We have 100’s of ready-to-use Form Templates available, which are all fully editable so you can customise them to suit your needs. Gym Forms also lets you add your own business logo and customise the colours to really make your forms pop!

It’s not just forms! An additional feature on Gym Forms is our Bookings Calendar. This allows your customers to book an appointment online 24/7, and for you to view and manage your bookings from the Gym Forms portal.

No coding experience required! Gym Forms has an easy-to-use, drag-and-drop Form Builder, so you don’t need any coding experience to create and edit your forms. Your Bookings Calendar can be easily set up by simply choosing a few settings.

Yes! We offer a Free Trial where you will receive 10 Free Form Submissions. In the trial period you can upload your logo, add our free form templates and test our new bookings calendar feature. You can upgrade to one of our subscription plans at any time.

No card details required – Sign up for a free trial today!

Each time a form (including a Booking Form) is successfully submitted to your account – 1 credit will be deducted from your account balance. The form can be any size and number of pages and can be submitted by multiple parties.

A submission is when any form, including booking forms, is submitted successfully.

Gym Forms has multiple subscription options, depending on the number of form submissions you require. We offer Monthly and Annual subscription plans. To check out the different options, visit our Pricing section.

With a Monthly subscription you will receive a set number of credits each month, depending on which plan you choose. Your credits will renew each month. If you run out of credits before the end of the month you can simply top up with our Pay As You Go credits.

An Annual subscription offers a 20% discount on our Monthly plans. You will receive the total annual credits up front so you can use as many or as little credits per month as you like, which offers more flexibility. Any unused form credits will expire at the end of the 12 month term. Again, if you run out of credits before the end of the subscription you can simply top up your account with our Pay As You Go credits.

We have multiple ready-to-use form templates available, which are all fully editable so you can customise them to suit your needs. Check out our Online Form Templates here.

You can easily add the forms and bookings calendar to your website and social media channels, making it even easier for your clients to book and complete the correct forms.

You may also have forms that you want to complete yourself or with your clients face to face. With this in mind you can add your forms to your phone or tablet screen for quick access.

Here is a quick Tutorial Video showing you how to add your forms and calendar to your website, social media channels and devices.

We have a wide range of helpful, “follow-along” Tutorial Videos and FAQ’s available on the Gym Forms Help Centre.

If you have any questions you can contact our friendly support team by sending an email to, and a member of our team will be happy to help.

Yes – All form and bookings data is encrypted during transmission and at rest (AES256) and is stored on AWS servers – some of the most secure data facilities in the world.

You can upgrade or downgrade your subscription at any time. To do this please send us an email to stating which subscription package you would like to upgrade/downgrade to.

Yes – If you would like to cancel you can do this at any time by logging in to your Gym Forms account and sending us an Account Closure Request.

Once your subscription has been cancelled you will have 30 days to download all of your submitted forms before the account is closed.

You can access Gym Forms on ANY internet-connected device such as Smartphones, Tablets, Laptops & PCs.

We recommend using Google Chrome, Microsoft Edge, Apple Safari or Firefox browsers, although others are supported too.

Our forms and bookings calendar are web-based and therefore require an internet connection to be accessed, completed and submitted.

The number of form submissions depends on the subscription plan you choose. We have multiple Monthly and Annual plans available. To check out the different options, visit our Pricing section.

Yes – You can export form data in PDF or CSV formats.

We do not have an app, we are just web-based. However, our system is fully mobile optimised and you can use on any internet-connected device. You can also add the forms to the home screen of your device for quick and easy access.

Yes – You can add additional administrator users and assign them permissions. They will have access to the account, and any areas you have allowed permission to.

With a Monthly subscription, all unused credits will expire at the end of the month.

With an Annual subscription, you will receive the total annual credits up front so you can use as many or as little credits per month as you like. Any unused form credits will expire at the end of the 12 month term.

Gym Forms is a product of iPEGS Forms – specialising in online forms and PDFs for the Gym and Fitness industry. Subscription and PDF payments may show under the company name ‘iPEGS Ltd’.

If you are not quite ready to go paperless then you may be interested in our FULLY EDITABLE Gym Forms PDF Templates.

If you purchase our editable templates you will receive a Word document version of the form as well as the PDF version so you can add your own logo/colours and edit the form as required. To edit the form templates you will need to open the .doc file in a word editor such as Google Docs or Microsoft Word. From here you can edit the layout, design and content, as well as replace the logo with your own.

You can purchase them as individual templates or you can purchase our PDF bundles (which will save you 35% on the individual prices).


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